Frequently Asked Questions

🛍️ How long does shipping take?

We ship orders within 1–3 business days. Standard delivery via USPS typically arrives in 7–10 business days, depending on your location.

 

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How much is shipping?

Shipping rates are calculated at checkout based on your location and the size of your order. Orders over $100 qualify for free shipping.

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Do you offer same-day delivery?

Yes! Same-day delivery is available within DeKalb, IL and surrounding areas for select items.

  • Available Monday–Saturday
  • Must order before 2 PM to qualify
  • A small fee may apply (calculated at checkout)

After checkout, we’ll contact you directly to confirm same-day delivery details.

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Can I pick up my order?

Yes! We offer free local pickup in DeKalb, IL.

Pickup Location:

📍 314 E Lincoln Hwy, DeKalb, IL

Pickup Hours

  • Monday–Friday: 10:00 AM – 4:30 PM (Walk-in Available)
  • Saturday: 9:00 AM – 2:00 PM (Walk-in Available)
  • Sunday: Appointment Only

Select “Local Pickup” during checkout. After checkout, we’ll message you with pickup confirmation and instructions